That includes dealing with Sunday matinees, where the entire audience consisted of 90 year old Jewish ladies who demanded that they each have a hearing device and that their walkers be brought to them before anyone else. And of course I can't leave out the patron whose tickets I couldn't find (BECAUSE HE DIDN'T HAVE ANY RESERVED), and when I tried to calm him down, he yelled at me in front of the entire lobby and said "DON'T CALL ME SIR!"
But like I said, I definitely had plenty more memorable times at the Lyric, and would go through more patronizing and condescending confrontations just to work there again.
Enough of the sentimental stuff. My good friend and former Box Office Manager, Kate, introduced me, as well as the rest of her Facebook friends, to a little webisode series called "Jack in a Box." The main character of the series is Jack, an out of work actor who took on the risky task of working in a box office. Its slogan says "He used to love theatre...until he sold tickets for it..." pretty much sums it up. If you've worked in a box office, you'll relate to EVERYTHING he says, and if you haven't, you'll realize the kind of shenanigans we have to go through all the time.
His latest episode, "The Student," is by far my favorite, as I have had to deal with A LOT of this type of person. It's hard for me to turn down the 80 year old husband and wife couple with "Lifelong Learner" IDs from Bunker Hill Community College.
Enjoy! (And if you like it, watch it from the first episode, which is just as hilarious!)
PS: It may seem like I am, but I'm not getting paid for this :)
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